We accept returns within 30 days of delivery for parts that are uninstalled and in their original condition.
Before starting a return, please review the key terms below:
- A 25% restocking and handling fee applies to all returns
- The customer is responsible for return freight shipping costs
- Installed parts are NOT eligible for return (except under a valid warranty claim)
- Parts ordered incorrectly due to customer error or misdiagnosis are non-refundable
- Deposits are non-refundable unless otherwise stated
- If an exchange is authorized, the part must be returned in the same assembled condition as it was shipped
If you believe you received the wrong part due to an error on our end, please contact us right away — we'll make it right.
To start a return or ask questions about your specific situation, contact us:
- Phone: 1-844-XPARTS-1 (Mon–Fri 9am–7pm EST, Sat 11am–4pm EST)
- Email: [email protected]