The timeline for returns and refunds depends on the type of return. Here's what to expect:
Standard Part Returns
- Once we receive and inspect your returned part, refund processing takes 3–5 business days.
- Add 2–5 business days for your bank to post the refund to your account.
- Total estimated timeline: 5–10 business days from receipt of the return.
Core Deposit Returns
- After your core arrives at the remanufacturing facility and passes inspection, the deposit refund is processed within 3–5 business days.
- Add 2–5 business days for bank posting.
- Total estimated timeline: 5–10 business days from the time the facility receives the core.
Warranty Claims
Warranty claims require the defective part to be returned to the factory for inspection before any labor reimbursement is processed. This adds time to the process. Allow additional business days beyond the standard return timeline for warranty claim resolution.
Factors That Can Affect the Timeline
- Transit time of the return freight shipment
- Inspection processing time at the facility
- Bank processing times (outside of our control)
Have Questions About Your Return?
Contact us at 1-844-XPARTS-1 or support@expediaparts.com, Monday–Friday 9am–7pm EST, Saturday 11am–4pm EST. We'll give you a status update.
