Can I return a part to a retail store?

Can I return a part to a retail store?
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No — Expedia Parts is an online retailer and does not have physical retail locations.

How Returns Work

All returns must be processed through our return process. You cannot drop off a part at a store — all returns are freight shipments arranged through us.

To Start a Return

Contact us within 30 days of your delivery date:

  • Phone: 1-844-XPARTS-1
  • Email: support@expediaparts.com
  • Hours: Monday–Friday 9am–7pm EST, Saturday 11am–4pm EST

Once your return is approved, we'll provide instructions for packaging and coordinating the return freight shipment from your location. The freight carrier will pick up the part from your address — you don't need to take it anywhere.

Return Conditions

Before reaching out, please review our return policy:

  • Parts must be uninstalled and in original condition.
  • Return requests must be made within 30 days of delivery.
  • A 25% restocking fee applies to all eligible returns.
  • Return freight costs are generally the customer's responsibility.
  • Installed parts are not eligible for return.

We'll make the process as easy as possible. We Get You Back on the Road.