To cancel your order, contact us as quickly as possible — time matters, since orders can move into processing and shipping quickly.
- Phone: 1-844-XPARTS-1, Mon–Fri 9am–7pm EST, Sat 11am–4pm EST (fastest option)
- Email: support@expediaparts.com
Have your order number ready when you reach out.
Here's what to expect based on when you cancel:
- Within 24 hours of placing the order: Full refund to your original payment method, as long as the order hasn't already been processed and shipped.
- After 24 hours (if order is already in processing but not yet shipped): A credit card processing fee of 4% of the order total, or $150 minimum — whichever is greater — will be retained. The remainder will be refunded.
- After the order has shipped: The order cannot be cancelled. You'll need to receive the delivery and initiate a return.
Note: Cash receipt refunds are not available. Refunds are issued to the original payment method only.
