What is your policy for backordered items?

What is your policy for backordered items?
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We source engines and transmissions from multiple supplier facilities across the country. While we work to maintain strong inventory levels, some parts may not be immediately in stock at the time your order is placed.

What Happens If Your Part Is Backordered

If the part you ordered is not immediately available, our team will contact you as soon as possible with an updated estimated availability date. You won't be left wondering — we'll keep you in the loop.

Factors That Can Affect Delivery Times

  • Build time: Remanufactured parts are built to order and require additional production time before they're ready to ship.
  • Weather: Severe weather can impact freight carrier operations and delay shipments at any point along the route.
  • Order volume: High demand periods can extend processing time at supplier facilities.
  • Carrier capacity: Freight availability varies and can occasionally cause short delays.

Your Options

If your part is backordered and the updated timeline doesn't work for your situation, contact us. We'll do our best to find alternatives or discuss your options.

We're available Monday–Friday 9am–7pm EST and Saturday 11am–4pm EST at 1-844-XPARTS-1, or reach us anytime at support@expediaparts.com. We Get You Back on the Road — as quickly as possible.